Key Features Available Now:

• Self-Service HR Tools: Submit requests for Certificates of Employment, Annual Leave, and Business Trips with just a few clicks, and track the status online.
• Organisational Structure: Access an up-to-date directory of departments, teams, and reporting lines to navigate the organisation more effectively.
• Streamlined Communication: Receive targeted updates, notifications, and reminders directly through the portal to stay informed and on track.

Upcoming Enhancements:

Within the next few months, we plan to roll out additional features to further automate centralised Request Management and simplify your interactions with Accounting, HR, IT, Property, General Services, Marketing, Legal Support, Procurement, and other support teams by using standardised forms and tracking requests in real-time.

With our collective efforts, we aim to release automated functionality for high-demand processes such as Payment Requests, Timesheet Submissions, SLA Requests, and more within the next two months.
By mid-year 2025, over 50% of all essential service requests are expected to be fully automated and operational.

How This Benefits You:

• Time-Saving: Focus on strategic tasks by reducing time spent on administrative activities.
• Transparency: Monitor the status of your requests at every stage.
• Improved Collaboration: Use integrated tools to communicate and work more effectively with colleagues across departments.

We are confident the Staff Portal will not only enhance your daily work experience but also drive overall organisational efficiency.

We encourage you to explore its features and provide feedback to help us improve further.

How to Get Started:

1. Visit https://staff.aifc.kz and log in using your staff credentials (corporate email address & password).
2. Explore the features and update your profile.
3. Need help? Contact the IT Helpdesk at staff-portal.support@aifc.kz for any assistance.